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FAQ

All Verdict orders placed online are checked by qualified technicians and packaged by real people at our premises.

This means all online orders will be processed during normal working hours from Monday to Friday.

Standard orders received before noon on a working day will be processed that same day. Standard orders received after noon will be processed that same day or the very next working day, depending on demand. All confirmed dispatch and delivery timeframes will be honoured.

Orders placed after 5pm on Friday, or over the weekend, will be processed the following Monday morning.

Verdict products are prized by all kinds of engineers, from amateur tinkerers to professional technicians.

To this end, we are pleased to sell our products to everyone and anyone.

Customers should register to shop online with us. If required, our team will be in touch to confirm your status as a private customer, distributor or professional business.

We offer excellent terms and discounts for large volume orders and regular purchasers. Get in touch with us to discuss how you can save by purchasing directly from Verdict.

Any applicable discounts or terms are configured when your account registration is confirmed and activated.

Once live, logging in to your account will show the correct prices on all products, with an easy to follow percentage discount and original RRP so you can be sure any discounts have been applied.

If for any reason you wish to discuss the pricing structure applied to your account, please contact us.

It's easy!

Just click the 'Login' button at the top right of the screen and select 'Create Account'.

You can then enter your details and register to buy Verdict products online just like any other website.

As a company established since 1938, we've been trading a little longer than the internet has been around.

But that doesn't mean any problems for our existing customers.

If you have received an invitation to confirm your account by email, then simply click the link provided and follow the on-screen instructions to take ownership of your new web-based account. The initial setup has already been done for you by our dedicated customer service team.

If you have not received any invitation by email, and you aren't confident registering yourself, then just get in touch with the team by telephone or email. We'll be able to find your existing account, confirm your details, and get you all setup to use our brand new system.

Although we're known around the world, we're actually a small and close-knit team.

Launching the new online store without unduly disrupting our customers has required some advanced features to be rolled out in phases.

This means that we'll be constantly adding new and exciting features to the website, such as seasonal special offers, giftsets and vouchers, comprehensive video guides and tutorials, PLUS our amazing new V-Club that will both reward and inform loyal and new customers alike!

Keep checking the site regularly for updates.

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